BAD service

You would think when a company acknowledges they have received an email with a query re internet email spam that is been sent telling users to login to there UCOUNT rewards programme that they at least reply to the person but clearly Standard Bank dont take threats as a serious matter otherwise i am sure i would have had at least one reply to the 2 emails i have sent.<br> <br> Why bother even listing the departments contact details if they actually dont care and have no intention of following them up.<br> <br>