1 reviews | Active since Aug 2015
BAD SERVICE
standard bank is the most pathetic bank!<br> <br> me and my wife opened up accounts a month and a half ago.<br> <br> they didn't give us bank account numbers. we had to go back to the bank just to find out our bank account numbers - which you'd think would be given and properly explain before hand.<br> <br> right, finally got the bank account numbers.<br> want to set up internet banking. guess what - they had our OLD ( from 10 years ago) details. all this information was supp**** upon opening the new accounts with supporting documents. .FICA RICA and all that ****.<br> had to go back to the bank to set up internet banking to add a beneficiary on my internet account. i had to wait 24 hours for the change to be updated.<br> <br> beneficiary added. want to make a payment to the beneficiaries, because it is the end of the ****** month, and take a guess???? I get a message saying that my payment limit has not been set up????<br> <br> seriously?? I went to the bank 4 FOUR times, and I still cannot use my account. I still cannot pay anyone! I just get a bunch of idiots not responding to my emails, or not knowing what i want to do.<br> <br> How complicated is this???<br> <br> I cannot pay anyone or anything!<br> <br>
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We apologize for any inconvenience and frustration caused.
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Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
