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Pamella M
1 reviews | Active since May 2012
04 Feb 2021, 07:46
bad service
i need some assistance . as im still struggling with standard bank regarding the estate of my late mom- we receive the letter of executorship at last . we went to queenstown branch after we gave them, we were told my mothers account will be closed, it will take a week , this is a second week , now . can the matter be resolved ASAP , We have been struggling since 2019 now its 2021 we can wait any longer , the level of service at standard bank is bad
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Standard Bank's replyOfficial
04 Feb 2021, 22:56Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply04 Feb 2021, 22:56
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
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