KH
Kim H
1 reviews | Active since Jan 2013
01 Sept 2025, 21:07
Bad service
I made a Payment arrangement for R3028 on my credit card payment but Standard Bank decided to take almost R5200 can I request that the balance of R2100 be refunded because I can just afford the R3028.
Helpful (0)
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Replies (2)
Standard Bank's replyOfficial
01 Sept 2025, 22:14Good day Kim,
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Sept 2025, 22:14
Official
Good day Kim,
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
KH
Kim H's updateReviewer Update
04 Sept 2025, 12:50So I have been sending emails to Tamlynn at private banking no response
KH
Kim H's update04 Sept 2025, 12:50
Reviewer Update
So I have been sending emails to Tamlynn at private banking no response