RW
Rolf W
1 reviews | Active since Sept 2020
18 Jan 2024, 11:01
Bad service
Amazing, called at Eastgate Branch and was kept waiting in the queue while the receptionist, who is supposted to direct the customer to the appropriate staff member, decided to spend over 10 minutes trying to help a customer with a credit card query
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
18 Jan 2024, 11:05Dear Rolf
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Jan 2024, 11:05
Official
Dear Rolf
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
19 Jan 2024, 13:41Dear Rolf,
We hope you're well.
Sadly, despite our branch management team's best efforts, they were unable to reach you on your mobile device. Please let us know when it would be best to get in touch with you.
We will be closing the matter in the interim, but we do hope you will get in touch with us if you require further assistance.
Kindest regards,
Standard Bank Social Media Team
We hope you're well.
Sadly, despite our branch management team's best efforts, they were unable to reach you on your mobile device. Please let us know when it would be best to get in touch with you.
We will be closing the matter in the interim, but we do hope you will get in touch with us if you require further assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply19 Jan 2024, 13:41
Official
Dear Rolf,
We hope you're well.
Sadly, despite our branch management team's best efforts, they were unable to reach you on your mobile device. Please let us know when it would be best to get in touch with you.
We will be closing the matter in the interim, but we do hope you will get in touch with us if you require further assistance.
Kindest regards,
Standard Bank Social Media Team
We hope you're well.
Sadly, despite our branch management team's best efforts, they were unable to reach you on your mobile device. Please let us know when it would be best to get in touch with you.
We will be closing the matter in the interim, but we do hope you will get in touch with us if you require further assistance.
Kindest regards,
Standard Bank Social Media Team