BAD SERVICE

Today I went to standard bank in kenilworth centre.<br> <br> I waited from 11am till 12pm and nobody assisted me, they took down my name and details, and then all they did was skip me, when I got up they decided to tell me they never noticed me.<br> <br> Yet all my documentation is ready as I wanted to apply for vehicle finance.<br> <br> When leaving the Kenilworth centre standard bank, I went to an ATM to withdraw money.<br> Shell Plumstead, corner of Gabriel and Constantia road.<br> <br> I put in the amount - R1000, received my card, and the machine froze, I never got my slp or money but the transaction went through.<br> I was advised to call the numbers on the machine and was asked to find slips, and then nobody can find the machine, they need to reboot it and all sorts of issues.<br> <br> I am disgusted and will probably move all my services away from Standard bank, as I have been a loyal customer and yet you have such **** service.<br> <br> Refund my money and I will move my business elsewhere.<br> <br> From: Sass, Boudine B [Email Removed] <br> Sent: 25 July 2015 12:57 PM<br> To: [Email Removed]<br> Subject: E762<br> <br> Good day <br> <br> As per our conversation , the Atm number is E762.<br> You incident reference number is- ***.