Bad Service

Payment confirmations from Standard bank are very bad sometimes. This is not new, and it is not acceptable.<br> As an example, on the 16 July I had to request the payment confirmation of R5000, at least 8 times and I used 4 different email addresses over a few hours period. No one received the email. In fact it came through the following evening. The same thing happened the week before.<br> I then phoned after a few hours and was send a copy by customer care (***). Unfortunately my beneficiary could not open the file.<br> Today I got an email from Veruschka Barlow from the bank, stating that \the payment confirmation was successfully sent to the nominated email address"She has absolutely no idea. If she checked the system"