MR
Mulalo R

1 reviews | Active since Jul 2015

18 Jul 2015, 08:19

BAD SERVICE

This is the second time I have to call standard bank for the same matter and really getting tired with their *********** staff or system thereof. I receive payment from their OPC for the project im doing for standard bank client. The last time the very same money took 3 days to clear whilst paid by standard bank to standard. I had to call non- stop to be connected with the banker to clear the money , the call centre tried the banker who was not available because ' they were serving walk-in clients at s. Branch' .Other branches could not serve me due to that they are not my branch. I think its better off i move my business account elsewhere as standard bank is giving me hardtime, this is the reason I refused to open a personal account with them because of the level of inconvenience ive experience before on my business account.<br>

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Replies (1)
Standard Bank
Standard Bank's reply23 Jul 2015, 13:11
Official
Hello Mukonazwothe,



Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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