Bad service
I tried to register on line, but the website did not work since I can only select a post code from a list. The list was incorrect and I could not select the correct area / branch and postal code. I phoned to complete my registration to ensure that my CORRECT POSTAL address will be used for all correspondence.<br> <br> Yesterday I received my card at my street address and not my postal address as requested.<br> <br> So nice to get ignored.
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Replies (1)
Standard Bank's replyOfficial
13 Jul 2015, 08:31Hello NO_POOR_SERVICE,
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply13 Jul 2015, 08:31
Official
Hello NO_POOR_SERVICE,
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***