Bad Service
I now regret having moved my 16 year old account from the other bank. Three years ago I transferred my account and every year now I have had to present my proof of address and ID for FICA purposes. Three weeks ago same thing. Today same thing. How many more times??? I spent a small fortune on calls from my cell to their call center, because you have to hold forever. and then the promise to get back to you???? well...... what do I do now.... why is it that one has to resort to this before, hopefully, one gets results!!!!
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Standard Bank's replyOfficial
09 Jul 2015, 07:02Hello Naiem Sarlie,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply09 Jul 2015, 07:02
Official
Hello Naiem Sarlie,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***