MC
Marie C

1 reviews | Active since Jan 2020

12 Sept 2022, 15:30

Bad Service

Service at Standard Bank Three Rivers is very bad. Deposit at the ATM last week R8200 and ATM only deposit R7200 they take now almost a week long for investigation if I call the branch nobody answer their phones and they not call me back for feedback. Will never deposit cash at their ATM's again now they cost me daily interest still running further on my account for taking their time to do investigation. Will settle my account with Standard Bank and close it up and go to a bank with good service CAPITEC.

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Replies (1)
Standard Bank
Standard Bank's reply12 Sept 2022, 15:45
Official
Good Day Marie

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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