AK
Ayanda K
1 reviews | Active since Sept 2024
06 Sept 2024, 15:07
Bad service
Standard bank vaal mall thier service is terrible. I wanted to do deposit on Friday 6 September 2024. I went in and sat since 13:50 and as I thought it would be somehow not super quick but not this bad.A gentlemen who clearly was doing bulk banking was not able to be allocated to that but rather to a normal teller.Risky 🤔 The teller who was on when I arrived closed and gestured that another will be opening and she started of with the bulk banking it's now 14:43 and he's still busy at the teller. A senior citizen eventually left because the wait is so excruciating. I've used various branches of Standard but this was the worst. Please remedy thus for your customers.
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Replies (3)0
Replies (3)
Standard Bank's replyOfficial
06 Sept 2024, 15:09Dear Ayanda,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply06 Sept 2024, 15:09
Official
Dear Ayanda,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
AK
Ayanda K's updateReviewer Update
06 Sept 2024, 16:10Thanks for your response. I have been called by the bank in vaal mall. Received clarity
AK
Ayanda K's update06 Sept 2024, 16:10
Reviewer Update
Thanks for your response. I have been called by the bank in vaal mall. Received clarity
Standard Bank's replyOfficial
06 Sept 2024, 16:15Dear Ayanda,
Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
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Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
***
Standard Bank's reply06 Sept 2024, 16:15
Official
Dear Ayanda,
Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
***
Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
***