1 reviews | Active since May 2011
Bad Service
<p>I opneded a business and trust account with Std Bank Greenstone on 17 May 2017, I was told by the Business Banker that it would take between 5-7 business days for my cards to be delivered. I was asked where i wished to card to be delivered, I requested that it be delivered to the Greenstone Branch wherein opended the said.</p> <p> </p> <p>I was not ever contacted to date was never contacted, I had to contacted the business banking department and was told that my card was delivered to the greenstone branch on 24 May 2017 and somebody forgot to do their job.</p> <p> </p> <p>Its almost a week later and nobody can give me answers, all i get is apologies and that the matter will be investigated.</p>
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
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