Bad service

<p>Good day,</p> <p> </p> <p>I have tried almost a week to get through to the call centre but no one answer and today 9/5/2017 after 20 min someone answer i requested that my credit card needs to be closed and the consultant told me that i need to speak to the insurance department to cancel a credit life police while it was sold with the card, my Husband is also struggeling with you guys luck he is moving banks......</p> <p> </p> <p>I just want the credit card account closed .</p> <p> </p> <p>Please phone me</p>