Bad Service

<p>I had a credit that I have not been used for long time, Decided to use it it was in active I went to Standard bank Gateway they activated the card I was assisted by Thuso, Tried to use the credit card 13 or the 12 April 2017 still didnt work it gave a 05 error code. i went to Statndard bank in Kingsmead branch where I was assisted by Nelly Nkosi she called Card division I explained my problem they said i will need a new card. on the 21/04/2017 new card was issued it didnt work again gave the same error code i went again to Kingsmead branch that was on Saturday the 22/04/2017. i wass asisted by Mthokozisi Mkhize he called card division again I spoke to Mlamuli from collections he transferred me to Transact department where I spoke to Bertha i explained my problem i was on th phone for over 30 min she said she tried to help me but failed since it was Saturday Team leader are off , She promised to call me on Monday of which she did not. I m paying service fee every month but cant even use the card, The incovenience that has been cause.</p>