bad service

<p><span style="color: #555555; background-color: #ffffff;">Last year around august I had received a phone call from a standard bank rep, offering a credit card. So I thought qhy not since I qualified. Upon application I specifically told the lady that I would like the card delivered to a branch, if not she might as well cancel it. I said that because of security reasons so that I personally pick up the card at a branch. Few days later received a call from the card courier services saying that they would like to deliver the card to me directly. I refused since I had informed standard bank that I want to fetch the card myself. Then who ever I was speaking to hung up, without making any effort as to informing me what further steps were to be taken about delivery. I never heard from standard bank or the courier company. About 3 days later I then went to standard bank to check if there was a card under my name. They told me about the credit card and asked if they can request that card. I was told the easy way was them to cancel that card and issue me a new one . Hence they did a new application, few months later I then received an sms saying my blue bean credit card has been handed over. The sms had a card number I have never seen. They said I am in arears need to pay minimum 400 to avoid legal actions against me. I went to standard bank and told them about the at kwamashu bridge city. They said my account was fine and I do not own a blue bean account, so I then suspected ***** and was alarmed to not disclose my identification via telephone line if they call me. I have never received an sms nor statement from standard bank from any other credit card besides the one I have. I have now been handed over to strauss attorneys on this account which I am not sure whether its closed or ***** since I am paying the credit card I do have. Its really annoying having to be handed over (if I have and not *****ed) for charges I have never been told of.</span></p>