SJvr
Suallet Jansen van rensburg

1 reviews | Active since Feb 2017

09 Feb 2017, 20:46

Bad service

<p>We went to std bank on friday afternoon. To open 3 sum1 accounts for the kids. With al the correct docs. After 2 and half hours only 2 accounts have been opened as an error pops up with the 3rd account. Ok so lets get the cards so long... sorry the dont have any cards in stock. They will contact me when they reveive stock and have everything they need to try and open other account.</p> <p>I wait a week Saturday , go to bank again sorry no cards yet..... no account open will contact you.</p> <p> </p> <p>Tomorrow it will be 2 weeks!!!!!! No call yet</p> <p>No cards for two weeks ?? Did not manage to open simple savings account.</p> <p>Pathetic really.</p> <p>Service..... what service</p>

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Replies (2)
Standard Bank
Standard Bank's reply10 Feb 2017, 14:18
Official

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply22 Feb 2017, 09:56
Official

Dear Suallet Jansen van rensburg

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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