1 reviews | Active since Jul 2016

06 Feb 2017, 11:50

Bad Service

<p>Bad ServiceI withdrew money at the ATM in Grassy Park on 26 January 2017 and all the money never came out. I reported the case on 27 January 2017 and went to the bank trice twice in Claremont and then Grassy Park branches and all they could tell me after almost two weeks my case is being investigated which is unfair towards me.Cleary the ATM did not balance the following day or the persons clearing the ATM never reported the surplus. My case number is ********** 427.</p>

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Replies (1)
Standard Bank
Standard Bank's reply07 Feb 2017, 14:50
Official

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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