BAD SERVICE

<p>DISSAPOINTED!!!</p> <p>After several attempts of trying to complain, I still have NOT been contacted. On the 5th January 2017 at 2 am my geyser burst. I contacted Standard Bank insurers at 8 am to advise on the problem and to let them know I have damaged carpets and laminated floors. After 1 pm on the same day, i contacted the contractors Solar Plumbers to follow up where they are because I had to switch off my water and was sitting without water. I was dealt with extremely rude and told they would contact me. At 6.40pm I was called by the plumbers to say that the team is on their way and they would work throughout the night my geyser was only replaced on Friday afternoon, my floors are still damaged no one came out.I have posted on Facebook and Twitter since Friday and everytime get told someone will call me. I have orange floors in my driveway from the plumbers and a long pipe hanging which they said the builders will sort out. I phoned the builders this morning and got told they don't do that, they will only be able to come on Thursday for the painting. I am busy getting my own quotes because I feel that Standard Bank DO NOT have their clients best interest at heart. I PAY STANDARd BANK INSURANCE NOT THE CONTRACTORS. I have pictures to show you how my driveway looks. This has made me realise Standard Bank is not a peoples bank because if it was a peoples bank I would have received calls following up and apologising for the inconvenience you have caused. But it is not your problem RIGHT! its the contractor's problem. I can do your job for you which I will.</p> <p>Today the carport contractors came who i thought does the laminated flooring, who then also notified me that they dont see any laminated flooring contractors on the sheet. i then called the builders asking if they will be doing the floors and tey said NO.</p> <p> </p> <p>SO STANDARD BANK WHAT WOULD YOU LIKE ME TO DO. CANCEL MY ACCOUNTS AND MOVE SOMEWHERE ELSE???????????????</p> <p> </p>