1 reviews | Active since Oct 2016

18 Oct 2016, 16:28

bad service

<p>Been to the bank on 4 different occasions with regards to getting a gold check card and also to apply for a credit card. Have been told I am credit listed. When I got a credit report from trans union there is no evidence of being listed. Very poor service from the bank and from standard that is very poor service right i am thinking about moving all my accounts from standard bank and Tongaat branch gives the worst service ever</p>

0
Replies (2)
Standard Bank
Standard Bank's reply19 Oct 2016, 14:50
Official

Good day Desigan Govender

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

*** (fax)

***

Standard Bank
Standard Bank's reply20 Oct 2016, 15:21
Official

Dear Desigan Govender

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

***