Bad service

<p>On the 30th of September I deposited an amount of R2600 into my account at the Atm Northcliff branch.However I made an error and enter R3600.I called in a spoke to Tumi who assured me the error will be auto corrected and R2600 will be credited into my account I had a balance of R2700 in the account at the time.On the 1st OctoberI got an sms notifying me of the auto correction that was done.I then noticed there was a R1000 less in my account.I called in and spoke to Mo who told me the R1000 was withheld due to the error I made ans and would clear as soon as the R2600 clears in seven days.She also assisted me with a reversal of a R99.00 I did not authorize on my account.On the 3rd October I went to a petrol station in Meredale pour gas of R200 at the time I had R1800 in my account.When swiping for my gas I was surprised to be told I had exceeded my limit.I went to the atm to withdraw and it said transaction cancelled.I had to ask someone to come bring money to pay.I was late for work,embarrassed and inconvenienced.Later I made a transfer of R300 to my husband's account and was left with R1500.On the 4th October I logged on to my internet banking and shocked to see I had no funds available.I went into the Northcliff branch looking for answers and dealt with Jenine an indian lady who gave me the worst services ever.She got impatient with me and refused to see things from my perspective instead kept referring to my overdraft facility.Didn't give me an explanation of what caused me not to be able to swipe or withdraw.What made money that was in my account disappeare.Instead she phone some lady Tayran a manager at the branch to clear the funds.And all of a sudden I had R1500 in the account.She dismissed with an annoyed look.Still not clearing the R2600 deposited on the 30th of September nor the R1000 tha vanished on the 1st of October.Not even an explanation of what happened not even an apology for the inconvenience caused to me,the waste of my time,petrol or even airtime spent.Who cares cause I have an overdraft facility and she had important white clients to attended to.She passed me on to Patricia Phiri the receptionist.Whom I relayed my story to and she understood and called the annoyed Jenine lady who redirected to Tayran again and all of a sudden R3600 was put back in my account still no explanation what so ever.If it wasn't for Patricia Phiri I would still have no money in my account.Now I have funds which I am afraid to transfer.I still do not know if I can swipe nor withdraw.I did not appreciate the service I received from standard bank.The only person that went of her way to assist me is Patricia.What would have happened to me if I was far from home or even had an emergency? I would think it is not standard bank's problem.</p>