SM
Siphelele M

1 reviews | Active since Jun 2016

26 Sept 2016, 11:27

Bad service

<p>Hi</p> <p> </p> <p>I would like to lay a complain at Standard bank,I have a credid card with this bank but IM NOT HAPPY ABOUT THEIR SERVICE ,I paid my credit card last week when I want to reduce a limit they said my account is at Attorneys as they didnt inform me about this and tell me the reason im very ****ed off about this bank they gave a number ********** for the attorneys but its not working I tried from last week Thursday till now its not working .</p> <p> </p> <p>I dont advice anyone to take a credit card with them bad service for ever.</p>

0
Replies (2)
Standard Bank
Standard Bank's reply26 Sept 2016, 15:50
Official

Good day Siphelele Mthombeni

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

***

*** (fax)

***

Standard Bank
Standard Bank's reply27 Sept 2016, 09:11
Official

Good day Siphelele Mthombeni

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

*** (fax)

***