TM
Thabang M

1 reviews | Active since Aug 2016

10 Aug 2016, 10:04

Bad service

<p>The moment when we decided to stay with standard bank, but to my surprise one woman changed our minds due to the poor service offered.</p> <p>We went to cresta mall branch and my business partner had to open an account urgently seperate from his other existing accounts in order to perform international business transactions with it, to my surprise one of the consultant made us look so small and as if we do not know who we really are or maybe she judged us based on our age? don't know.</p> <p>My business partner was refused to open an account with standard bank because according to the rude consulatant my business partner was declared not to be working, well Yes he is not an employee but an employer! This happened on a Friday, then we went back on Saturday and we found the same lady and this time the story changed and they said we could not open an account at Cresta but we should go to Kempton Park, that did not make sense as our offices are based at Cresta and the branch at Cresta is the only one that we could access due to our busy schedule.</p> <p> </p> <p>A consultant with dreadlocks must be put to shame! We are taking business to another bank, we deserve better service.</p>

0
Replies (1)
Standard Bank
Standard Bank's reply10 Aug 2016, 13:42
Official

Good day Thabang Mogashoa

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

***

********** (fax)

**********