WM
William M

1 reviews | Active since Jul 2016

01 Jul 2016, 13:06

Bad Service

<p>Last month i sent a request to STANDARD BANK to cancel my Bond Life Insurance, on the 11/06/2016 i received an SMS saying my request number has been resolved and someone will call me, I have been waiting since and when I called on 1/07/2016 they told me i need to resubmit the document again. I mean what kind of a Bank is that, their employees don't know what they are doing. What a useless Bank I think i will move my Bond to FNB and stop chasing people that take my money. Clearly i'm not valued. </p>

0
Replies (1)
Standard Bank
Standard Bank's reply01 Jul 2016, 14:07
Official

Good day William Mathe

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

********** (fax)

**********