ED
Elizabeth D

1 reviews | Active since Dec 2013

27 Jun 2016, 11:20

Bad Service

<p>Good day,</p> <p>Sa****ay morning 25/06/2016 I went to Standard Bank branch at Diepsloot mall to pay an account I was, I was on a queue for 30 munites when I get to the tellers she tells me she only do Bulk not deposit and the other 1 was doing withdrawals only 2 tellers no one for deposit and no floor manager to inform us about the situation and what are they doing about it. This lady who was doing Bulk she made me feel that she was actually doing me a favour by taking my deposit because she was actually arguing with when I asked her where are the deposit tellers if she has a problem of doing deposit or let alone where is the manager to explain to us why there are no tellers when the bank its full with people who wants to do deposits.</p> <p> </p> <p> </p>

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Replies (1)
Standard Bank
Standard Bank's reply27 Jun 2016, 12:15
Official

Good day Elizabeth

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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