LM
Lerato M

1 reviews | Active since Dec 2014

31 May 2016, 12:18

Bad Service

<p>I am a Std Bank customer, i have an elite account. When my first card was issued I had issues with it. When withdrawing at a till point, my card was always declining. I was told to go to a branch for the card to be reset and I duly comp****. To date I am on my 4th card and its still doing the same thing. Please advise </p>

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Replies (1)
Standard Bank
Standard Bank's reply31 May 2016, 13:35
Official

Good day Lerato

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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