Bad service

<p>i went to go make a deposit by Standard Bank Somerset Mall by the ATm. When i tried to deposit the notes the ATM kept on pushing the money back. The security guard outside told me that this problem is ongoing since yesterday 25/05/2016. I went inside and told the teller that their ATM is not working for deposits and that i"m not prepared to pay the charges for cash deposit inside. He told me that they can only reverse the charges in 2 days time whch means Standard bank will reverse the charges on Sa****ay. I futher more asked for the manager of the branch which was to busy to see me and they've sent David Kershaw who is a Foreign Exchange team leader according to his business card. I told him that i am not happy that the charges will only be reversed in 2 days time. He assured me that he will do it on Sa****ay himself. I then asked him when did they log a call for the ATM and he told me yesterday already but all the technicians that work on Standard bank ATMS were to bust to come out and attend to the problem. Then he told me that the technician is there now to download new software because there is a problem with the softwase. So Standard bank is telling me that suddenly there software cant take the normal ZAR notes. I know for a fact that a technician dont come out to download software because i worked on ATM's. so that means STANDARD BANK is also a bunch of ***** who just lie to their customers to shift the blame... the Manager did phone me afterwards and said she was to busy to come out to see me....BAD BAD BAD and *****.... STAndard Bank Somerset Mall is useless</p>