bad service

we as a church opened an account at STD bank midrand, a year later we had change of directors and we went to the branch to change accordingly. <br> <br> today the account is frozen, account manger never informed us, i was sent and sms with a wrong account number, now when i go the branch in randburg i was chocked to be told that Cliff didnt change directors and therefore they cant assist me, now we cant access the funds in the account, because of someone who didnt take 5 minutes to do his job well.