LY
Lulama Y

1 reviews | Active since Apr 2010

26 May 2023, 10:40

Bad service

My banker never responds to my emails,I have to call the bank to get someone to give her message.she updated my account fica 2 months ago.but today I can't transact on my accounts.its really frustrating. I have debit orders that needs to run.

0
Replies (1)
Standard Bank
Standard Bank's reply26 May 2023, 10:43
Official
Dear Lulama

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you. 

Kindest regards, Standard Bank Hello Peter Team ***