LM
Lebo M
1 reviews | Active since Jan 2021
21 Aug 2022, 14:21
BAD Service
There were unknown transactions on my cheque and market link accounts. 1 transaction was refunded R120 yesterday. The 3x Uber transactions on my market link account are still not refunded. No notification and reason for no refund.
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Standard Bank's replyOfficial
21 Aug 2022, 15:40Good day Lebo
This is not the level of service we strive for. We understand your frustration and would like to help. We can assure you that your matter is now in the right hands. We would like to get you sorted as soon as possible. Our team will be in touch.
Kind regards
Standard Bank Help Centre
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Standard Bank's reply21 Aug 2022, 15:40
Official
Good day Lebo
This is not the level of service we strive for. We understand your frustration and would like to help. We can assure you that your matter is now in the right hands. We would like to get you sorted as soon as possible. Our team will be in touch.
Kind regards
Standard Bank Help Centre
***