GB
GEORGINE B

1 reviews | Active since Apr 2014

14 May 2015, 11:51

BAD SERVICE

Hi <br> Monday the 04 I went to Brenda Noinyane she helped me and told me to send the email I got the 10 April at The Company Revco who handle my account because handed over to.<br> Then she will take 7 days for my refund. Every day follow ups done with her and found nothing Responds to email. Monday's week counseled nothing refunds<br> <br> Call and speak with Steven and he's working with Brenda me when I query Monday the 11th call. Speaking again with his Brenda's when I should get a Printskreen of Revco, they provided me with a letter to as requested from standard bank. I have a payment arrangement with them.<br> <br> Yesterday when I phoned they said the money was paid into my account. I went to the bank NOTHING.<br> <br> Today call talk to Steven he says he can see the money is paid, but he can not say true. So I have to try again later.<br> <br> Call again speak with Lebogang he's the money was paid do not know it does not reflect hoekon not.

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Replies (1)
Standard Bank
Standard Bank's reply14 May 2015, 14:32
Official
Hello GEORGYB,

Thank you for your posting.

Kindly note that a feedback has been sent directly to the account holder and the reference number is ***

Please feel free to contact us should you require further assistance.

Best regards

Complaint Resolution Centre
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