Bad Service

Hi<br> <br> Standard Bank owes me an amount of R1500 which I over paid on my account. I logged a complaint 13th March 2015, and have been following up every week but no solution. Cleodene says it is out of her control as they are not allowed to follow up with the admin department. I think this is really bad service for such a huge Organization. I even complaint on the Standard Bank website but, Samantha Rosenberg was also not getting back to me with a solution. Its almost two months later and I still didnt get my money back<br> <br> Please contact me as I need to resolve this asap