mA
mohammed A

1 reviews | Active since Mar 2011

27 Nov 2024, 17:35

Bad service

Hi iv emailed several times with no replies to my private banker and account. What's the point having this type of account.

0
Replies (3)
Standard Bank
Standard Bank's reply27 Nov 2024, 17:37
Official
Dear Mohammed

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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mA
mohammed A's update27 Nov 2024, 17:39
Reviewer Update
Will you get someone to call me as I can show you my unresponded emails.
Standard Bank
Standard Bank's reply28 Nov 2024, 06:51
Official
Good day Mohammed,

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience. 

Kindest regards 
Standard Bank Hello Peter Team 
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