Bad service

<p>I went to your branch (The Pavillion, Westville, durban) to close my cheque account and open a access savings account</p> <p> </p> <p>I specifically told the consultant(Phumla Msomi) to change my contact details on your system...she was having problems with the system at the time but said she will change it as soon as your systems were online again</p> <p> </p> <p>Now im recieving update notifications on my old number and i specifically said i want that changed...No.2 now i cant login to the standard bank app coz they dont recognize my new no. And the one time pin is sent to the old no...</p> <p> </p> <p>I always find myself going back and fourth with you guys coz your staff simply cant do what they were employed and trained to do...its really annoying coz i dont have time to go back to the bank to get this **** sorted out...really pathetic</p>