NK
Nokwamkela K

1 reviews | Active since Aug 2017

01 Aug 2017, 08:01

Bad Service

<p>I app**** for a credit card from Standard Bank Woodlands Mall, the application was approved with +r17000, I was told they still need to confirm employment of which they did. This application was done in more that a month ago, I never got a response, I had to go back t the bank to find out what was the hold. I was not given a proper answer.</p> <p> </p> <p>I feel discriminated against as the credit card was already approved.</p> <p>I wrote yesterday to Standard Bank Complaints however I did not get any response.</p>

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Replies (2)
Standard Bank
Standard Bank's reply01 Aug 2017, 09:27
Official

Thank you for posting your comments.

An email was sent to you requesting further details.

Awaiting your response.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply01 Aug 2017, 13:20
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 01 August 2017.

We appreciate your patience and understanding.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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