SM
Siphelele M

1 reviews | Active since Jun 2016

31 Jul 2017, 15:18

bad service

<p>Hi</p> <p>I dont advice anyone to use standard bank,my girlfriend recieved the salary on the 28 July 2017 when she want to pay her bills on the 29 July 2017 the balance was 0.00 all the money was on the bank dissapeared including the salary but there no sms or any communication notifying this debit .When she go to the bank she didnt get helped they told her to come on Monday Imagine she supposed to pay her monthly bill but now no bills has being paid.</p> <p>Its very painful</p>

0
Replies (2)
Standard Bank
Standard Bank's reply01 Aug 2017, 11:07
Official

Dear Siphelele Mthombeni

Thank you for your posting.

I refer to my email communication requesting more information.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply03 Aug 2017, 16:24
Official

Dear Siphelele Mthombeni

Thank you once again for your posting.

I refer to my email communication with your girlfriend and the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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