CG
Corne G

1 reviews | Active since May 2017

05 Jul 2017, 07:10

Bad Service

<p>Once again, in approaching Standard Bank for assistance on an account, I've had no joy!! I have called them numerous times since my application and no-one can provide me with an answer or any clarity on the matter. The service is absolutely shocking! Nobody takes the time to call you back or provide feedback! I have been a long standing customer of Standard Bank with an excellent track record but clearly Standard Bank doesn't need customers like myself!</p>

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Replies (2)
Standard Bank
Standard Bank's reply06 Jul 2017, 09:07
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply11 Jul 2017, 08:50
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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