Bad service
<p>I fill up fuel at Sasol Ormonde and paid with my pertol card which I know has a limit as it is a company card.</p> <p>The transaction was unsuccessful and the REf 100 appeared. I then had to pay with my personal debit card.</p> <p>My office phoned Standard Bank to find out what the problem was and was advised that I reached my limit.</p> <p>The amount was R807.38 and I was above my limit with R5.00.</p> <p>I cannot agree with this....... I can understand if it was over by R100 or more but R5.00.</p> <p>Is this the service we get from Standard Bank</p>
Dear Customer
Thank you for posting the message and allowing us the opportunity to look into the matter.
We will be in contact with you shortly.
Thanks,
Complaint Resolution Centre
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Dear Customer
Thank you for posting the message and allowing us the opportunity to look into the matter.
We will be in contact with you shortly.
Thanks,
Complaint Resolution Centre
***
Good day Sady,
I refer to our conversation today. At the outset, kindly accept my apologies for our lack of communication. I am happy that the matter is now resolved.
Have a great day further.
Kind regards
Helene
Good day Sady,
I refer to our conversation today. At the outset, kindly accept my apologies for our lack of communication. I am happy that the matter is now resolved.
Have a great day further.
Kind regards
Helene