MM
Michelle M
1 reviews | Active since Aug 2020
30 Aug 2023, 07:52
Bad service
The worst service ever , on 21 August 2023 my mom went to the bank to find out about her investment , they inform her the financial planner is no longer at the branch she then asked which bank is he THEY DON'T KNOW they then told her they have now send him an email . Since then she has not received any communication from the financial planner or the bank.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
30 Aug 2023, 07:54Hi Michelle
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Aug 2023, 07:54
Official
Hi Michelle
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
30 Aug 2023, 12:19Dear Michelle
Thank you for writing back to us.
We will share these details with the team handling this matter.
Have a great day further.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
We will share these details with the team handling this matter.
Have a great day further.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Aug 2023, 12:19
Official
Dear Michelle
Thank you for writing back to us.
We will share these details with the team handling this matter.
Have a great day further.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
We will share these details with the team handling this matter.
Have a great day further.
Kind Regards
Standard Bank Hello Peter Team
***