DP
Desire P
1 reviews | Active since May 2011
01 Feb 2021, 16:29
Bad service
I pay my monthly bond via debit order yet they list me as a late payer on itc which has now affected my score and my private banker is not getting back to me after 2 weeks. Pls phone me ***
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
02 Feb 2021, 00:40 Hello Desire
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply02 Feb 2021, 00:40
Official
Hello Desire
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
05 Feb 2021, 14:32Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you dated 4 February 2021.
We appreciate your support and loyalty.
An email response has been sent to you dated 4 February 2021.
We appreciate your support and loyalty.
Standard Bank's reply05 Feb 2021, 14:32
Official
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you dated 4 February 2021.
We appreciate your support and loyalty.
An email response has been sent to you dated 4 February 2021.
We appreciate your support and loyalty.