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Sandra S

1 reviews | Active since Dec 2019

27 Oct 2023, 11:11

Bad service

They suspended my account with any notice now I am struggling to get assistance. How does one have to wait for 7 days to get someone to reply to my emails

0
Replies (2)
Standard Bank
Standard Bank's reply27 Oct 2023, 11:15
Official
Dear Sandra
 
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply28 Oct 2023, 09:05
Official
Dear Sandra, 

We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, 
Standard Bank Hello Peter Team 
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