sK
seth K

1 reviews | Active since Jan 2011

31 Mar 2025, 15:41

Bad Service

Mongezi Nkasana failed to assist me with my loan application. He requested I send him documents required which I did and when I followed up to check nothing was done.

I even complained to their resolution centre and also they never bothered to help

I was eventually helped by Charmaine Ellapen

0
Replies (1)
Standard Bank
Standard Bank's reply31 Mar 2025, 15:46
Official
Dear Seth, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Vriendelike groete, 
Standard Bank Hello Peter Team 
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