RR
Rose R

1 reviews | Active since Dec 2015

04 Nov 2023, 08:46

Bad service

Southgate service terrible, a lot of **************, and staff at reception desk rude

0
Replies (2)
Standard Bank
Standard Bank's reply04 Nov 2023, 08:49
Official
Hi Rose

 
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply07 Nov 2023, 13:50
Official
Hi Rose

Thank you for taking our call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards, 
Standard Bank Hello Peter Team
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