GR
Graham R

1 reviews | Active since Sept 2011

30 Mar 2022, 17:44

Bad Service

Good Day

On the 30th March I phoned the Standard Bank contact conter I dealt with a lady by the name of Petunia Bitso a*** (no sure if provided the correct details).

I am extremely disappointed with the level of service received from Pertunia Bitso, I called into the contact center to open an access bond account however the consultant that was assisting me keeping talking above me sounding irritated voice and could be patient to explain the reasons that I could not open an access bond.

When prompted to ask her name and surname she refused and insisted on giving me her staff number.

0
Replies (1)
Standard Bank
Standard Bank's reply14 Apr 2022, 11:58
Official
Good day Graham 

Thank you for posting your comments.
 We apologize for the inconvenience this has caused. 
We greatly appreciate your continued support. 

Regards 
 Standard Bank Help Centre ***