Bad service

Standard Bank Eastgate branch has the most pathetic service available. The consultants are so lazy that they are not able to do the work that's required correctly and properly. The turn around time for services is so terrible. Imagine my bank card has not been ordered up till now and I'm without access to anything. I wanted almost 2 weeks patiencely but now I'm really irritated. The consultants are ****s and can't provide the correct ℹ to the clients. When they are then asked about she problems, they shift the blame as if you the client is the problem. I am really disappointed with the service from Standard bank Eastgate. The branch manager should be aware of the useless staff they have working for them.