HS
Hannes S

1 reviews | Active since Aug 2019

15 Mar 2024, 14:10

Bad service

Standard Bank phone me on a regular basis to try and sell me there products. The moment you need their service, they cannot help you. My recent problem, I want to buy a vehicle. I do an immediate payment to the motor dealership then the money do not display on there statements. My wife that is FNB money show immediately on the dealerships bank accounts. We I phoned they transfer me 5 times to a consult that tell me he can see the transaction but cannot help me.

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Replies (1)
Standard Bank
Standard Bank's reply15 Mar 2024, 14:15
Official
Good day Hannes

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 
We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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