MA
Megan A
1 reviews | Active since Jan 2020
27 Jan 2020, 14:43
bad serivice
good day hopefully this comes out to the correct person i am very disappointed in services received from standard bank in regards to my credit card application which was approved in the branch on the 7th of January have called in 3 times and been told they will get back to me which has not happend. this is unexceptable and if not dealt with i will be going to the ombudsmen as i refuse to make payments here of if i have not recieved the card .
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Replies (2)
Standard Bank's replyOfficial
29 Jan 2020, 02:38 Hello Megan
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply29 Jan 2020, 02:38
Official
Hello Megan
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
06 Feb 2020, 14:01Dear Megan Alexander
Thank you once again for posting your comments.
I refer to my telephonic conversation and can confirm that this matter has been sorted out.
Kind regards
Joseph Witticker
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my telephonic conversation and can confirm that this matter has been sorted out.
Kind regards
Joseph Witticker
Complaint Resolution Centre
***
Standard Bank's reply06 Feb 2020, 14:01
Official
Dear Megan Alexander
Thank you once again for posting your comments.
I refer to my telephonic conversation and can confirm that this matter has been sorted out.
Kind regards
Joseph Witticker
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my telephonic conversation and can confirm that this matter has been sorted out.
Kind regards
Joseph Witticker
Complaint Resolution Centre
***