rvdM
rae van der Merwe

1 reviews | Active since Feb 2013

09 Nov 2020, 10:10

bad response

I have had a personal loan with standard bank for some time now and never received any statements neither have they answered any emails and one can simply not get through to them on a call for any quarries or settlement amounts . I received an email so say i was behind yet I was not. so iI can not even dispute this, communication is really bad.

0
Replies (1)
Standard Bank
Standard Bank's reply09 Nov 2020, 16:17
Official
Hello Rae

Thank you for posting your comments. 
Your matter was escalated accordingly. We will revert to you as soon as possible. 
Kind regards 
Complaint Resolution Centre 
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