Bad Response and Service it not satisfactory

I was in south Africa for working purpose and have account with SBSA Johannesburg branch and after completion of my work I came back to India without closing the account since I would be getting funds from SARS as tax return but unfortunately I forgot Internet Banking Password as well as Debit Card PIN number as it has been more than year.<br> <br> I request the bank to reset the ATM PIN but they are resetting to old PIN number which I was using but not with new number. For resetting to the New PIN they are requesting to come to south Africa which is not possible as I don't have visa and expenditure will be more than amount available in the account. <br> <br> I have requested them at least to close my account and send the funds to India but they are saying that also not possible and requesting for come to South Africa. I have submitted all proofs but they are not ready to accepting.<br> <br> Please help me closing my account and sending the funds to my India account,<br> <br> Thanks,<br> Samba Lade<br> +***<br> <br>