BAD PRODUCT N SERVICE

1.I went to the bank to ask them to change my account from secondary to a normal Elite account .I HAD ALL MY RELEVENT DOCUMENTATION , I WAS TOLD BY ONE THE CONSULTANTS THAT I NEED TO CANCELL THE SECINDARY ACCOUNT FIRST ONLINE and COME BACK AFTER 24 HOUSRS BECUASE APPARETLY THE BANK COULD ONLY PERFORM TWO TRANSACTION FOR ONE CLIENT, I RESPECT THAT ******* AND WENT AWAY AND I EXPLAINED TO THE CONSULANT THAT I AM PRESSED FOR TIME THAT I WORK FAR AND I AM UNABLE TO REACH A BANK DURING THE WEEK AND HE TOLD ME THIS WAS BANK PROCEDURE JUST TO GET RID OF ME.<br> I WENT BACK TODAY 16-04-02016 I'M TOLD IN NEED TO BRNG A PAYSLIP AND THEY DONT SEE WHY I NEED TO CHAGE MY ACCOUNT BECAUSE I CAN ASK MY SPOUSE TO GIVE AUTHORITY TO GET SERVICES AND FACILITIES . I DONT UNDERSTAND WHY A SECONDARY ACCOUNT WAS OPENED FOR ME IN THE FIRST PLACE BECUASE I HAVE MY OWN INCOME. MICHEAL TOLD THAT THE RESERVE BANK REQUIRES ME TO BRING IN A PAYSLIP WHICH IS ASBOLOTELY OBSURD BECAUSE I BANK WITH STD BANK AND AN OTHER THING IS THAT THESE CONSULTANTS DONT WANT TO WORK ON WEEKENDS AND THEY JUST SEND PEOPLE AWAY BECAUSE THEY QUICKLY WANT TO RUSH OFF .<br> I AM ANGRY AND DISSAPPPOINTED AND I AM MOVING TO FNB.